Fulfillment Pricing
Inventory Order Processing Overview
All orders must be processed directly or via API through the J.M. Field Marketing WBIM system. All USPS, UPS & FedEx ship method orders received by 3pm will ship same day. J.M. Field Marketing will notify the client of any order received within these parameters that will not be shipping. All freight charges will be billed to J.M. Field Marketing’s shipping account unless otherwise requested. Changes to items ordered (quantity, size, color, style) or substitutions may result in delay of shipment.
Based on the typical project scope and integration process required, we estimate your WBIM system setup to be $1,500.00. Any additional charges or fees outside of the price stated above will be quoted directly to client before work is performed. Estimate is based on site creation of up to 12 skus with an ETA of 2 weeks from date finalized site content information is provided.
- Front End Shopping Cart Creation & Design
- Single Page Checkout
- Back End WBIM Product Setup
- 3rd Party Merchant Account Setup
- WBIM Integration
- Order Receipt Mediums via Integrated API, EDI, Direct Placement, Call Center or other
- Call Center & Customer Service Support
Order pricing is for up to (50) pieces counted, of (2) unique skus, shipped in (1) box, per order. Additional variants including multiple skus, boxes and pieces counts are will be charged as stated below.
Minimum (10) hours of management time per month which includes the day to day account management and system order flow, consultation, facilitating emails, phone calls and on-going daily client communication and quality control to keep the process efficient and cost-effective. J.M. Field Marketing additionally will notify the client of any back ordered or out of stock items that are submitted via order requests within 24 hrs of order receipt. Upon program inception J.M. Field Marketing will conduct a material count and create a initial inventory report. All subsequent inventory checks and/or item audits requested via email or phone will be billed at the additional account management rate.
If applicable, this one time setup fee includes procurement of random (888) or (800) customer service number or integration of client’s existing phone number into JM Field Marketing’s customer support software with support access through WBIM. Vanity number, if available, can be provided upon request for an additional charge to be quoted. Client to provide call center training support material to all JM Field Marketing agents assigned including additional product information, support literature, FAQ document and active/away call center script. All call center and customer support services are billed monthly as incurred.
Any questions regarding the proposal email service@jmfield.com or call 954.523.1957