So you want to be a sales person for a cruise company? Who wouldn’t? Just think about all the fun there would be in talking about your new cruise ship and all the great features of it.
A day in the life of a cruise line sales person may not be exactly as it seems. While having to represent a beautiful new cruise ship may sound exciting and romantic, there is another side to this job. The job is not an easy one. It is not a nine to five, Monday through Friday type of job. (more…)
J.M. Field Marketing is announcing the launch of a new interactive software program, ActivEngage, enabling qualified representatives to engage via live chat with website visitors.
ActivEngage runs simultaneously with a live phone assistance program also offered by J.M. Field Marketing’s call center. Engaging in live chat allows businesses to anticipate a prospective customer’s needs by identifying the topics or items the visitor is most interested in. When a consumer enters a site, he or she is interactively greeted and offered helpful information that can lead to qualified leads and increased sales. Simply directing or leading customers to the information they are searching for enhances their Internet experience and prevents them from receiving misleading information. (more…)
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