July 28th, 2008 by admin

J.M. Field Marketing is announcing the launch of a new interactive software program, ActivEngage, enabling qualified representatives to engage via live chat with website visitors.

ActivEngage runs simultaneously with a live phone assistance program also offered by J.M. Field Marketing’s call center. Engaging in live chat allows businesses to anticipate a prospective customer’s needs by identifying the topics or items the visitor is most interested in. When a consumer enters a site, he or she is interactively greeted and offered helpful information that can lead to qualified leads and increased sales. Simply directing or leading customers to the information they are searching for enhances their Internet experience and prevents them from receiving misleading information.

In addition to the benefits of directing prospective clients within your site, ActivEngage yields sophisticated SEO information that can guide a business to be more successful in its online marketing efforts. ActivEngage also provides real time user statistics, key word analysis, powerful reporting and insight to help make business websites more efficient and produce more sales. Clients see exactly how Internet shoppers are using the site, which pages need to be improved to produce stronger results, enabling consistent website improvement. Some other advantages include learning the direct ROI on your website marketing efforts, building brand loyalty by offering unique, personalized, and fast customer service as well as being recognized as a leader in cutting-edge technology.

May 15th, 2008 by admin

Question:
I have a new website that has been generating a lot of hits. I’d like to have someone go through these leads to separate the junk from those that could lead to sales in my industry. Is this something that your company could do?

Answer:
Absolutely, for your needs we are able to take the leads you generate, run them through our center to first verify the correct data and even follow up to qualify them for the particular area of your industry that you are interested in. Along with verification and qualifying, we can also generate leads, support events, and assist in keeping your current customer. Contact us anytime and we can discuss details of your campaign.