Managing Customer Service and Sales Opportunities

There’s no better prospect experience to advance your sales pipeline than sales appointments or live prospect-transfers. You’ll see the tremendous potential value in outsourcing all or part of your sales opportunities to J.M. Field Marketing if:

• Gaining and maintaining a competitive advantage is a priority
• Running leaner without sacrificing productivity is an imperative
• Focusing your overextended staff on “closing the sale” makes a lot of sense

J.M. Field “sets up” your sales professionals for guaranteed success by accompanying him/her with qualified leads or sales appointments. J.M. Field leverages our Fort Lauderdale-based inside sales team to generate leads and sales appointments.
You may take advantage of our services with hourly rates or performance fee-based lead generation services.

Lead Generation
Generate higher returns from your Sales Force by providing them with leads that make a difference. Lead generation campaigns include trade show follow-up, cold calling, and arranging callbacks to interested prospects. Keep your Pros doing what they do best…..selling.

Appointment Setting
Not getting enough face-to-face time? We are cold-calling experts. We generate qualified appointments with ideal prospects and ensure your sales representatives stay busy writing proposals, not spending their time pounding the phones. Our appointment setting services reach the executive-levels and we are experts at opening the door, so you can close the sale.

Lead Qualification
B2B companies are spending millions of dollars each year generating new sales leads in the form of inquiries from their Websites and other venues. Unfortunately, many sales inquiries are lost because they either aren’t followed up on in a timely manner, or the sheer volume of incoming leads overwhelms the process. We help organize and streamline this process by efficiently and effectively identifying accounts and prospects you desire to meet with. Why waste your Sales Team’s valuable time separating tire-kickers from hot leads? Keep them selling!

Database Enhancement
Effective inside sales marketing is only as good as the data used. By utilizing our expert list services, you can feel assured that you have the most current up-to-date prospect information available.

Event Support
By supporting over 50 events per year with sales staffing and attendee generation, we understand the main ingredients to a successful event…. “results”. A large, targeted audience will keep your event investment from going to waste. We add the driving force necessary to make the results you need to happen. Your next event will be in good hands with J.M. Field Marketing.

Customer Retention
Drive more revenue from your existing customers! You have a valuable resource in your current customers. You put in hard work getting these clients. Many companies spend precious time and resources building a new client base when they have a gold mine in their current client base! We help you produce more revenue through your existing customer accounts by nurturing those accounts to the next level. Communication is vital when building customer loyalty and satisfaction. Meeting this demand gives you a clear understanding of where your customers are now and what upcoming initiatives they have. We help you achieve this through tailor-made telephone surveys.

Competitive Intelligence
What if you knew more about your target market than your competitors do? What if you knew more about your competitors’ activities? The answer: competitive advantage. We remove the guesswork. We offer exceptional intelligence gathering services and reporting that enables you to develop the best go-forward strategy needed to generate the most return on your marketing investment.
Competitive Intelligence Services:

• Product or Service validation
• Competitor Information
• Company buying trends
• Research Analysis
• Reporting of objection trends

Channel Support
An outsourced Inside Sales Team can provide your channel partners the marketing tools needed to make their task easier and your relationship more productive. We work with leading technology companies and their channel partners in developing solid pipelines. Every aspect of inside sales, from setting qualified sales appointments to lead generation, market research and Seminar promotion, we are the answer to making your partners more productive. We have the expertise to find what you are looking for and nail down the ideal prospects for your outside sales team. We welcome open communication with our clients and allow you to be involved as much or as little as you choose every step of the way.